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Vancouver Mom > Holiday > 6 ways to make your Metropolis at Metrotown visit super easy this holiday season

6 ways to make your Metropolis at Metrotown visit super easy this holiday season

If you live in Metro Vancouver, chances are you’ll be hitting Metropolis at Metrotown this holiday season. And yes, BC’s largest shopping centre has everything you need, but it can get pretty madcap over the hols. Luckily, Metropolis knows it’s even more popular at this time of year, so it has introduced and improved services to make it easier to get everything you need done as easily as possible during the silly season.

6 ways to make your visit to Metropolis super easy this season

Download the Metropolis app, and never lose your car again

Who’s lost their car at Metropolis? Raise your hand! Roaming around the wrong underground parking lot with a toddler in hand is no one’s idea of a good time. Enter the Metropolis app. The interactive map function helps you find your way in the mall and allows you to save your parking spot (talk about genius!). You can also find daily deals, news, events, dining options and movie showtimes.

Got questions? Text Guest Services

Shoppers can now text 604-359-9111 to reach Metropolis’ Guest Services for assistance while in the mall or planning their trip to the mall. Inquire about finding a store, mall hours, parking, children’s stroller, and more. This service is available during mall hours.

Visit Santa while you’re there

Getting your shopping done and visiting Santa is a snap at Metropolis! Their popular Photos with Santa program is going strong already, and runs until December 24. With a minimum donation of $3 per photo, you’ll get a digital photo with Santa, and 100% of your donation will go to the Burnaby Christmas Bureau so you can see Santa AND give back, because really, isn’t that what the holidays are all about?

Pro-tip! This can’t be reiterated enough: GO EARLY – the man with the bag gets busier and busier as Christmas approaches.

Take advantage of extended holiday hours

Take advantage of the non-peak, extra hours to get your shopping done. The best time to go it first thing in the morning!

Metropolis offers extended holiday hours from December 1 straight through until Christmas Eve:

  • December 1 – 18: 10:00am – 9:00pm – Daily
  • December 19 – 23: 10:00am – 10:00pm – Moonlight Madness
  • December 24: 10:00am – 6:00pm

Get your gifts wrapped on-site, and give back those in need

Who hates gift wrapping? Feel good about NOT wrapping your gifts by having creative volunteers from Burnaby Neighbourhood House and MS Society of BC/Yukon wrap them up by donation. Not only will your gifts look great (and free from prying eyes), but you’ll be giving back. Gift wrappers will be on deck from November 23 to December 24 with all proceeds going back to the charities. Gift wrap booths are located in front of The Disney Store on the Ground Level, and in front of Winners on the Upper Level.

Make things really easy, and purchase a Metropolis Gift Card

Sometimes figuring out what to get someone is impossible (we’re looking at you 14-year-old nephew), but a Metropolis’ gift card means the impossible-to-buy-for friend, child or relative can get whatever they want at the mall as well as 22 other Ivanhoe Cambridge shopping centres across Canada. Get one online at, at Guest Services, or at one of their dedicated holiday gift card kiosks.

In a nutshell, download the app, go early and take advantage of gift wrapping, visit the man in red, and when in doubt, pick up a gift card. Still got questions? Text guest services. Happy hols!


About Metropolis at Metrotown

With over 375 stores, Skytrain access and free parking, more than 28 million shoppers are attracted to Metropolis at Metrotown annually. Major stores include Chapters, Cineplex SilverCity, Forever 21, H&M, Hudson’s Bay, Old Navy, Real Canadian Superstore, Shoppers Drug Mart, Sport Chek, T&T Supermarket, Toys “R” Us, Uniqlo, Urban Behavior, Walmart, Winners HomeSense, and Zara.


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